Working It

In today’s show, adapted from an article recently published on the Oscar Web site written by Melissa Maki, research communications coordinator for the Office of the Vice President for Research and Graduate Studies, we look at the research of Rob Cross, associate professor in the McIntire School of Commerce, and his work helping businesses discover potential bottlenecks or disconnects in their network — providing information that is critical for businesses to improve.

One of the secrets to running a business, and getting the highest productivity is understanding how a company is structured to maximize efficiency. In the past, companies have used formal organizational charts that delineate chains of command, oversight and work flow.

For more information about the show or to see the full text, visit the Oscar Show’s blog.